Hoang organised a great trip for us, and he was quick to rectify a couple of things we did not like, now that's what I call a great customer service.

Thank you for organising our trip, it has been an amazing experience! Love your country, the people and the food of course!

Our tour guide, Duong was great, attentive and informative, and made our experience even better by making sure we were looked after! I would recommend him to anyone that will be booking a trip with you!

Great guy, great schedule. We really enjoyed it, and our guide was amazing. The best tour ever!

The trip went well although I was disappointed that they didn’t take note of the fact that Denis cannot trek because of ankle surgery. As I had told them a couple of times.

On the second day Phuong still had a 2.5hr hike up a mountain to a temple on our schedule. As there were just the two of us I suggested to our guide Lam that perhaps we could visit a pottery village. It was 15km but he said it was too far.

The accommodation at Emeralda in Ninh Binh was lovely. All the meals in the area were OK too except for the second day when we went to a very scungy home stay for lunch. It was pretty awful and I’m sure none of your clients would be happy with it.

The Halong Bay overnight trip was good also although short. I must add the crew and Guide (Dien) on the Mekong trip were delightful and friendly.

Thank you for all your help for both these trips and I must say that Phuong and Fiona were very nice to deal with.

Hoang was very helpful and designed a good trip to our requests. He was always quick to answer any queries and we designed our trip together. Our Guide Dien was just great. He was very informed and his English was excellent. I would have no hesitation recommending him. The Sampan from Indochine was lovely as was the crew. The meals were great and the accommodation was spotless. That said we expected the Mekong Delta itself to be more interesting than it was in reality. I guess we were expecting too much from the Mekong.

Hai put together an amazing trip, then worked with me to further refined it so it was exactly what we wanted. He was very responsive in the planning and execution of the trip, ensuring everything went smoothly. Hai was also an excellent, knowledgeable, engaged guide.