Our guide, Sarun was amazing. He offered extra advice and help on every occasion, he could not have been better.
Our driver from Siem Reap to Sihanoukville, Mr Ya, was exceptional, even in shocking weather conditions. His vehicle was not quite 5-star, but this is not his fault. However, our driver from Sihanoukville to Phnom Penh had no English, at all. He could not point things out to us. He also got lost, so was half an hour late.
We had a very pleasant evening at Por Cuisine. This was an excellent introduction to the culture of Cambodia. When compared to the evening we had the night before, we did not really enjoy the Sugar Palm. We had a great night in Jaan Bai, the food was excellent, but we did not enjoy our experience in Souvannaphoum.
We would give our trip a 10/10 overall. Our guide, Sarun and driver, Mr. Ya, were faultless. We would use you guys again, Sarun and Ya deserve a bonus!
Jan's 12 Day Trip to Cambodia
We were a party of 9 ranging in age from 8 to 78. The local expert came up with a fabulous trip that suited our brief and meant that all the difficult decision making about pick ups, hotels, and many meals were done for us (but within our specs). Tripfuser made traveling with a group a breeze. It was so smooth and easy.
Our eldest guest was unable to walk steep terrain or undertake long walks - however or guide ensured that he was driven to the end destination and made comfortable, to await our arrival. Our excellent Hanoi guide also arranged a very late check out for my parents.
We travelled the length of Vietnam and had three local guides meet us to guide us through each part of the country. The guides spoke good English and were very keen to please us and accommodate any changes we needed to make. We were unable to visit Halong bay as there were storms, however our guide came up with some good alternative plans in Hanoi (and gave us a range of choices).
If I had to make any small criticism it would be the number of set menus included in the dinner/lunch plans. The food was always lovely and fresh, however we found these menus were often fairly similar and lacked the variety that Vietnamese cuisine can offer.
Justine's 16 Day Trip To Vietnam
Hoang organised a great trip for us, and he was quick to rectify a couple of things we did not like, now that's what I call a great customer service.
Thank you for organising our trip, it has been an amazing experience! Love your country, the people and the food of course!
Our tour guide, Duong was great, attentive and informative, and made our experience even better by making sure we were looked after! I would recommend him to anyone that will be booking a trip with you!
7-Day Northern Vietnam Discovery
Great guy, great schedule. We really enjoyed it, and our guide was amazing. The best tour ever!
The trip went well although I was disappointed that they didn’t take note of the fact that Denis cannot trek because of ankle surgery. As I had told them a couple of times.
On the second day Phuong still had a 2.5hr hike up a mountain to a temple on our schedule. As there were just the two of us I suggested to our guide Lam that perhaps we could visit a pottery village. It was 15km but he said it was too far.
The accommodation at Emeralda in Ninh Binh was lovely. All the meals in the area were OK too except for the second day when we went to a very scungy home stay for lunch. It was pretty awful and I’m sure none of your clients would be happy with it.
The Halong Bay overnight trip was good also although short. I must add the crew and Guide (Dien) on the Mekong trip were delightful and friendly.
Thank you for all your help for both these trips and I must say that Phuong and Fiona were very nice to deal with.
Christine Mary M.
4-Day Ninh Binh & Halong Bay